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Ed Felten, in Judge Geeks Out, Says Cablevision DVR Infringes, provides an overviw of how technology played into a recent court decision on a case where Twentieth Century Fox Film Corp. was pitted against Cablevisions Systems Corp. (2007 WL 867093). The issue:
I’ve used Salesmetric (www.salesmetric.com), a hosted, web based sales lead tracking system, for a couple of years. (The provider calls it a “sales force automation” tool.) In this report I describe my experiences using it and some of the things that I have learned. Overall I’m very pleased with the system. I have learned a lot about this type of tool and what that might say about using other hosted, web based tools with groups of users spread around the country.