All in Social Media

Justifying Collaboration in Complex Programs such as Federal Acquisitions

I’m having an interesting discussion with colleagues about how to justify investments in collaboration-supporting technologies (e.g., blogs, wikis, and private social networks) when the business processes they support are numerous and spread across multiple participants who may not always share common goals.
There are many discussions going on about the OMB’s recently issued Social Media, Web-Based Interactive Technologies, and the Paperwork Reduction Act. Basically, this guidance makes it easier for Federal agencies to use variety of social media and “web 2.0” tools for interacting with the public without having to go through the expensive and time consuming clearance process required by the Paperwork Reduction Act.