By Dennis D. McDonald

This White Paper referenced here was developed under contract to Jive Software. This is from the introduction:

In this paper we define the factors that influence adoption of enterprise social software by organizations and how to interpretthem We discuss a set of factors related to people, processes, and technology that impact adoption of collaboration and “web 2 0” applications in the enterprise

We will be emphasizing the “people” and the “processes” factors We also discuss further a “self assessment framework” to help managers plan successful collaboration software initiatives

Our proposed framework groups factors in two categories:

Enterprise level factors that go across the enterprise; these drive overall acceptance and adoption

Process level factors that are more directly related to the particular department, function, or business process that is beingaddressed.

We’ll be describing how to interpret these factors under the assumption that they are being used in a self assessment by potentialenterprise social software users as part of an organization’s overall collaboration planning process

 Go here to download a .pdf version of this paper.

Dennis D. McDonald Ph.D.